We are here to help
Direct Contact
Live Chat
contact@deriscope.com
New York: +1 929 3228829
London: +44 20 45770569
You may also request a video call appointment with a member of our staff if you think it could
help resolve the issue better.
Troubleshooting
If you experience problems with Deriscope installation, loading/startup behavior or using your license,
you would most likely find the solution at the
troubleshooting page.
You may also request direct help by email at
support@deriscope.com
Please include information, such as screenshots, that help illustrate the problem.
Self Learning
Detailed information on all Deriscope aspects is publicly available without a license through
the Quick Guide,
FAQ and
the Resources site blog articles and videos.
The easiest way to understand Deriscope is by installing it and interacting with its Excel wizard.
Deriscope installation is free and anonymous.
Excel Issues
Most Excel errors can be handled by selecting the offending cells and reading the diagnostic messages off the wizard.
You may also chat with Deriscope Support right through Excel by clicking on the Live Chat Excel ribbon button
Apart from texting, the chat facility allows you to send spreadsheet formulas and request a video call with screen sharing.